We are unaware of any major shipping issues currently.
We do indeed! However, there are some countries we are not able to ship to. Please scroll further down to see our country information.
All orders are packed and shipped from Canada. POD details are slightly different, please see POD section in our FAQ for those details.
We certainly do! Please ensure you enter all details correctly regarding your PO Box address.
After your order ships, you will receive a shipment confirmation email that will have your tracking information.
We ship everything in colored poly mailer packaging, which we think is still pretty discreet. However, if you rather us package your order in a completely white mailer bag instead of a colored mailer bag please send us a message at support@crinklekit.com
Larger orders will be mailed inside a plain generic cardboard box.The label has just CK for our company name and all documentation we try to keep discreet like "Adult Pyjama" or "Vinyl Sticker".
POD products are sent out by the manufacturer and are handled separately, will arrive in a plain white/grey mailer bag.
We ship out packages on Mondays, Wednesdays, and Fridays (excluding holidays). We try to ensure orders are sent out within 4-5 business days. There are different shipping options available (depending on location), so times can vary. Below are rough time estimates:
POD product shipping times vary. Please see the POD section for more details.
Our shipping rates vary depending on weight or order total. We currently offer the following regarding shipping costs:
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If the shipping address was entered incorrectly, the delivery service will be unable to deliver your package. Once the package has been shipped, we are not able to change your order details including your address. Your package will be returned to us. Once it has arrived, we will issue you a refund for your order, minus the shipping cost. In some rare cases we are unable to retrieve lost mail. It is the costumers responsibility to input their right address at checkout. We are not responsible for replacing lost items due to misinformation.
Crinkle Kit is proud to ship worldwide! 🌍 However, as a Canadian business please note that United States and international orders may be subject to local charges, such as import duties, VAT, customs fees, or tariff fees, depending on your country's laws.
These associated fees:
Crinkle Kit cannot be held responsible for any additional charges incurred on your order. These costs and policies vary widely from country to country, so if you're unsure what might apply to you, we recommend contacting your local customs office before placing your order.
We want you to feel confident shopping with us, so if you have any questions or concerns, feel free to reach out — we’re happy to help however we can!
Due to import laws, there are some countries we are not able to ship to. Scroll further down to find lists of countries.
The below countries default to shipping options with tracking when orders are placed. This allows us the ability to provide updates and possibly refunds if a shipment is lost due to the courier.
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The below countries do not have tracking options and as such have risks to them. As we are not able to track the packages, we are not able to provide refunds if a shipment is lost due to the courier. Please keep this in mind when placing your orders from these locations.
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Due to import restrictions or the requirements for import, we are not able to ship to the countries listed below. We do apologize.
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